Privacy Policy

Name: Sonnenalm **** Feel Good Active Hotel
Address: Sonnenweg 3, St. Martin in Passeier, BZ, 39010, IT
Telephone: +39 0473 491330
Price range: $$$

An overview of data protection

General

The following gives a simple overview of what happens to your personal information when you visit our website. Personal information is any data with which you could be personally identified. Detailed information on the subject of data protection can be found in our privacy policy found below.

Data collection on our website

Who is responsible for the data collection on this website?

The data collected on this website are processed by the website operator. The operator's contact details can be found in the website's required legal notice.

How do we collect your data?

Some data are collected when you provide it to us. This could, for example, be data you enter on a contact form.

Other data are collected automatically by our IT systems when you visit the website. These data are primarily technical data such as the browser and operating system you are using or when you accessed the page. These data are collected automatically as soon as you enter our website.

What do we use your data for?

Part of the data is collected to ensure the proper functioning of the website. Other data can be used to analyze how visitors use the site.

Analytics and third-party tools

When visiting our website, statistical analyses may be made of your surfing behavior. This happens primarily using cookies and analytics. The analysis of your surfing behavior is usually anonymous, i.e. we will not be able to identify you from this data. You can object to this analysis or prevent it by not using certain tools. Detailed information can be found in the following privacy policy.

You can object to this analysis. We will inform you below about how to exercise your options in this regard.

General information and mandatory information

Data protection

The operators of this website take the protection of your personal data very seriously. We treat your personal data as confidential and in accordance with the statutory data protection regulations and this privacy policy.

If you use this website, various pieces of personal data will be collected. Personal information is any data with which you could be personally identified. This privacy policy explains what information we collect and what we use it for. It also explains how and for what purpose this happens.

Please note that data transmitted via the internet (e.g. via email communication) may be subject to security breaches. Complete protection of your data from third-party access is not possible.

Notice concerning the party responsible for this website

The party responsible for processing data on this website is:

Andreus Golfhotel GmbH
In der Kellerlahn 3/A
39015 Sankt Leonhard in Passeier
Italien

Telephone: +39 0473 491330
Email: info@andreus-resorts.it

The responsible party is the natural or legal person who alone or jointly with others decides on the purposes and means of processing personal data (names, email addresses, etc.).

SSL or TLS encryption

This site uses SSL or TLS encryption for security reasons and for the protection of the transmission of confidential content, such as the inquiries you send to us as the site operator. You can recognize an encrypted connection in your browser's address line when it changes from "http://" to "https://" and the lock icon is displayed in your browser's address bar.

If SSL or TLS encryption is activated, the data you transfer to us cannot be read by third parties.

Data collection on our website

Cookies

Some of our web pages use cookies. Cookies do not harm your computer and do not contain any viruses. Cookies help make our website more user-friendly, efficient, and secure. Cookies are small text files that are stored on your computer and saved by your browser.

Most of the cookies we use are so-called "session cookies." They are automatically deleted after your visit. Other cookies remain in your device's memory until you delete them. These cookies make it possible to recognize your browser when you next visit the site.

You can configure your browser to inform you about the use of cookies so that you can decide on a case-by-case basis whether to accept or reject a cookie. Alternatively, your browser can be configured to automatically accept cookies under certain conditions or to always reject them, or to automatically delete cookies when closing your browser. Disabling cookies may limit the functionality of this website.

Cookies which are necessary to allow electronic communications or to provide certain functions you wish to use (such as the shopping cart) are stored pursuant to Art. 6 paragraph 1, letter f of DSGVO. The website operator has a legitimate interest in the storage of cookies to ensure an optimized service provided free of technical errors. If other cookies (such as those used to analyze your surfing behavior) are also stored, they will be treated separately in this privacy policy.

Server log files

The website provider automatically collects and stores information that your browser automatically transmits to us in "server log files". These are:

Browser type and browser version
Operating system used
Referrer URL
Host name of the accessing computer
Time of the server request
IP address

These data will not be combined with data from other sources.

The basis for data processing is Art. 6 (1) (f) DSGVO, which allows the processing of data to fulfill a contract or for measures preliminary to a contract.

Contact form

Should you send us questions via the contact form, we will collect the data entered on the form, including the contact details you provide, to answer your question and any follow-up questions. We do not share this information without your permission.

We will, therefore, process any data you enter onto the contact form only with your consent per Art. 6 (1)(a) DSGVO. You may revoke your consent at any time. An informal email making this request is sufficient. The data processed before we receive your request may still be legally processed.

We will retain the data you provide on the contact form until you request its deletion, revoke your consent for its storage, or the purpose for its storage no longer pertains (e.g. after fulfilling your request). Any mandatory statutory provisions, especially those regarding mandatory data retention periods, remain unaffected by this provision.

vioma BOOKING - Online bookings and booking requests

Our website uses the booking technology vioma BOOKING, provided by vioma GmbH ("vioma"), Industriestraße 27, 77656 Offenburg, Germany.

If you make an online booking or a booking enquiry via our website, we require your e-mail address, your travel dates, the product booked and your title as well as first and last names for processing. In individual cases, your telephone number will also be requested in order to be able to contact you quickly, particularly in relation to unforeseeable circumstances that affect your booking.

For the calculation of the valid travel price, the dates of stay, the selected product, the number of persons travelling and whether the persons are adults or children are required. If you are travelling with children, the age of the children is also requested for the correct calculation of the travel price. Furthermore, we ask for the desired means of payment for the trip. If a prepayment is applicable for your travel parameters, you will be forwarded to a payment service provider for the secure processing of the prepayment after selecting the desired means of payment. Further information in the form is provided on a voluntary basis.

The processing of your data for the online booking and the online booking request is based on Art. 6 para. 1 lit. b GDPR and serves the fulfilment of a contract or the implementation of pre-contractual measures.

The data you transmit to us will remain with us until the purpose for storing the data no longer applies (e.g. after processing your request has been completed). Mandatory statutory provisions - in particular statutory retention periods - remain unaffected.

Execution of a data processing agreement

In order to ensure data protection-compliant processing, we have concluded an order processing contract with vioma.

vioma VOUCHER – Voucher sales and Voucher management

Our website uses the Software vioma VOUCHER, provided by vioma GmbH ("vioma"), Industriestrasse 27, 77656 Offenburg, Germany for the sale, redemption, and management of online vouchers.

If you purchase an online voucher via our website, we need your e-mail address for processing your voucher purchase and the first and last name of the voucher recipient. We will also ask for your preferred shipping method so we can deliver the voucher according to your wishes. If you choose to send the voucher by e-mail, we process the e-mail address of the recipient. If you choose to send it by post, we process the postal address of the recipient for delivery by post.

In the voucher management system, the remaining value of the voucher, redemptions, and the current status (open, paid, redeemed, etc.) is also recorded.

The processing of your data for the online purchase of vouchers takes place on the basis of Art. 6 para. 1 lit. b GDPR and serves the fulfillment of a contract or the implementation of pre-contractual measures. The processing of your data in the voucher management is based on Art. 6 para. 1 lit. c GDPR and serves the fulfillment of the legal storage obligations.

Execution of a data processing agreement

In order to guarantee processing in compliance with data protection regulations, we have concluded a data processing agreement with vioma.

Registration on this website

You can register on our website in order to access additional functions offered here. The input data will only be used for the purpose of using the respective site or service for which you have registered. The mandatory information requested during registration must be provided in full. Otherwise, we will reject your registration.

To inform you about important changes such as those within the scope of our site or technical changes, we will use the email address specified during registration.

We will process the data provided during registration only based on your consent per Art. 6 (1)(a) DSGVO. You may revoke your consent at any time with future effect. An informal email making this request is sufficient. The data processed before we receive your request may still be legally processed.

We will continue to store the data collected during registration for as long as you remain registered on our website. Statutory retention periods remain unaffected.

Cookie consent

Our website uses the cookie consent technology of vioma GmbH to obtain your consent to the storage of certain cookies in your browser and to document this in accordance with data protection regulations. The provider of this technology is vioma GmbH ("vioma"), Industriestraße 27, 77656 Offenburg, Germany. When you enter our website, a vioma cookie is stored in your browser, in which the consents you have given or the revocation of these consents are stored. This data will not be passed on to us.

Revocation of your consent

The consent you have given in the cookie consent dialogue to the storage of certain cookies, or the revocation of this consent, can be revoked at any time with effect for the future. If you would like to change your selection in the cookie consent dialogue, please click here. Once you have clicked on the link, the cookie consent dialogue will reappear and you can change your selection. Alternatively, you can ask us to delete it or delete the vioma consent cookie yourself in your browser. From this point on, we no longer process your data. The logging of your consent/non-consent is based on a legal obligation in accordance with § 76 Federal Data Protection Act (BDSG), Art. 6 para. 1 sentence 1 lit. c GDPR. Mandatory legal retention periods remain unaffected.

Conclusion of a contract on commissioned processing

In order to ensure data protection-compliant processing, we have concluded an order processing contract with vioma.

Google Web Fonts (local hosting)

This website uses so-called web fonts provided by Google for the uniform display of fonts. The Google Fonts are installed locally on servers stationed in Germany by our hoster vioma GmbH. A transmission of personal data to Google does not take place by loading the fonts (web fonts).

OpenStreetMap - mapping service

We are using the mapping service provided by OpenStreetMap ("OSM") to display the route to our company for you and to make it easier for you to plan your journey.

We embed the map data from OSM on the server of the OpenStreetMap Foundation ("OSMF"), St John's Innovation Centre, Cowley Road, Cambridge, CB4 0WS, United Kingdom. The United Kingdom is considered a secure third country under data protection law. This means that the United Kingdom has a level of data protection that is equivalent to the level of data protection in the European Union.

When using the OSM maps, a connection is established to the servers of the OSMF. In the process and among other things, your IP address and other information about your behavior on this website may be forwarded to the OSMF. OSM may store cookies in your browser or use similar recognition technologies for this purpose. Further information on how OSM handles your personal data can be found here:
https://wiki.osmfoundation.org/wiki/Privacy_Policy

The use of OSM is exclusively based on Art. 6 para. 1 lit. a GDPR. The consent can be revoked at any time.

Analytics and advertising

Usage of external tracking services

This websites uses the following external tracking services:

Google Analytics 4 Signals, Google Ireland Ltd., Gordon House, Barrow Street, Dublin 4, IE
Meta Pixel, Meta Platforms Ireland Ltd, Merrion Road, Dublin 4, D04 X2K5, IE
TikTok Pixel, TikTok Technology Limited, 10 Earlsfort Terrace, Dublin, D02 T380, IE
LinkedIn Insight Tag, LinkedIn Ireland Unlimited Company, Wilton Plaza, Wilton Place, Dublin 2, IE
Google Tag Manager, Google Ireland Ltd., Gordon House, Barrow Street, Dublin 4, IE
Google Ads, Google Ireland Ltd., Gordon House, Barrow Street, Dublin 4, IE

Google Analytics 4 (with Google-Signals)

This website uses functions of the web analysis service Google Analytics. The provider of this service is
Google Ireland Limited (“Google”), Gordon House, Barrow Street, Dublin 4, Ireland.

Google Analytics enables the website operator to analyze the behavior patterns of website visitors. To that
end, the website operator receives a variety of user data, such as pages accessed, time spent on the page, theutilized operating system and the user’s origin. This data is assigned to the respective end device of the user. An assignment to a device-ID does not take place.

Furthermore, Google Analytics allows us to record your mouse and scroll movements and clicks, among
other things. Google Analytics uses various modeling approaches to augment the collected data sets and
uses machine learning technologies in data analysis.

Google Analytics uses technologies that make the recognition of the user for the purpose of analyzing the
user behavior patterns (e.g., cookies or device fingerprinting). The website use information recorded by Google is, as a rule transferred to a Google server in the United States, where it is stored.

The use of these services occurs on the basis of your consent pursuant to Art. 6 para. 1 lit. a GDPR a. You may revoke your consent at any time.

Browser plug-in

You can prevent the recording and processing of your data by Google by downloading and installing the
browser plugin available under the following link:
https://tools.google.com/dlpage/gaoptout?hl=en.

For more information about the handling of user data by Google Analytics, please consult Google’s Data
Privacy Declaration at:
https://support.google.com/analytics/answer/6004245?hl=en.

Google Signals

We use Google Signals. Whenever you visit our website, Google Analytics records, among other things, your
location, the progression of your search and YouTube progression as well as demographic data (site visitor
data). This data may be used for customized advertising with the assistance of Google Signal. If you have a
Google account, your site visitor information will be linked to your Google account by Google Signal and
used to send you customized promotional messages. The data is also used to compile anonymized statistics
of our users’ online patterns

Google Analytics E-Commerce-Tracking

This website uses the “E-Commerce-Tracking” function of Google Analytics. With the assistance of E-Commerce-Tracking, the website operator is in a position to analyze the purchasing patterns of website
visitors with the aim of improving the operator’s online marketing campaigns. In this context, information,
such as the orders placed, the average order values, shipping costs and the time from viewing the product to
making the purchasing decision are tracked. These data may be consolidated by Google under a transaction
ID, which is allocated to the respective user or the user’s device.

Conclusion of an order processing contract

We have concluded an order processing contract with Google and implement the requirements of the German data protection authorities when using Google Analytics.

Data transfer to the USA is based on the standard contractual clauses of the EU Commission. Details can be found here: https://privacy.google.com/businesses/controllerterms/mccs/.

Google Tag Manager

We use the Google Tag Manager. The provider is Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland.

The Google Tag Manager is a tool that allows us to integrate tracking or statistical tools and other technologies on our website. The Google Tag Manager itself does not create any user profiles, does not store cookies, and does not carry out any independent analyses. It only manages and runs the tools integrated via it. However, the Google Tag Manager does collect your IP address, which may also be transferred to Google’s parent company in the United States.

The use of Google Tag Manager is based on your consent Art. 6 para. 1 lit. a GDPR; the consent can be revoked at any time.

Google Ads with conversion tracking

We have integrated Google Ads on this website. The company operating the Google Ads services is Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland.

Google Ads enables us to display advertisements in the Google search engine or on third-party websites when the user enters certain search terms on Google (keyword targeting). Furthermore, targeted advertisements can be displayed based on the user data available at Google (e.g. location data and interests) (target group targeting). As the website operator, we can evaluate this data quantitatively, for example by analyzing which search terms led to the display of our advertisements and how many advertisements led to corresponding clicks.

The purpose of Google Ads is to promote our website by displaying advertisements relevant to your interests on the websites of third-party companies and in the search engine results of the Google search engine.

If you reach our website via a Google ad, a so-called conversion cookie is stored on your IT system by Google. A conversion cookie loses its validity after thirty days and is not used to identify you. If the cookie has not yet expired, the conversion cookie is used to track whether certain sub-pages, such as the shopping cart from an online store system, have been accessed on our website. The conversion cookie enables both us and Google to track whether a user who has reached our website via an AdWords ad has generated sales, i.e. completed or canceled a purchase.

The data and information collected through the use of the conversion cookie is used by Google to compile visit statistics for our website. These visit statistics are in turn used by us to determine the total number of users who were referred to us via Ads ads, i.e. to determine the success or failure of the respective Ads ad and to optimize our Ads ads for the future. Neither our company nor other Google Ads advertisers receive information from Google that could be used to identify you.

The conversion cookie is used to store personal information, such as the web pages you have visited. Each time you visit our website, personal data, including the IP address of the Internet connection you are using, is therefore transmitted to Google in the United States of America. This personal data is stored by Google in the United States of America. Google may pass on this personal data collected via the technical process to third parties.

These processing operations are only carried out if express consent is given in accordance with Art. 6 para. 1 lit. a) GDPR.

The parent company Google LLC is certified as a US company under the EU-US Data Privacy Framework. This constitutes an adequacy decision pursuant to Art. 45 GDPR, meaning that personal data may also be transferred without further guarantees or additional measures.

You can view Google Ads' privacy policy and further information at: https://policies.google.com/privacy.

Further information on the use of your personal data by Google can be found on Google's “Privacy and Terms of Use” page at https://business.safety.google/privacy/

Meta Pixel

To measure conversion rates, this website uses the visitor activity pixel of Meta. The provider of this service is Meta Platforms Ireland Ltd, Merrion Road, Dublin 4, D04 X2K5, Ireland. According to Meta’s statement the collected data will be transferred to the USA and other third-party countries too.

This tool allows the tracking of page visitors after they have been linked to the website of the provider after clicking on a Meta ad. This makes it possible to analyze the effectiveness of Meta ads for statistical and market research purposes and to optimize future advertising campaigns.

For us as the operators of this website, the collected data is anonymous. We are not in a position to arrive at any conclusions as to the identity of users. However, Meta archives the information and processes it, so that it is possible to make a connection to the respective user profile on Facebook or Instagram and Meta is in a position to use the data for its own promotional purposes in compliance with the Meta Data Usage Policy. This enables Meta to display ads on Facebook or Instagram and other advertising channels. We as the operator of this website have no control over the use of such data.

The use of these services occurs on the basis of your consent pursuant to Art. 6 para. 1 lit. a GDPR. You may revoke your consent at any time.

Insofar as personal data is collected on our website with the help of the tool described here and forwarded to Meta, we and Meta Platforms Ireland Ltd, Merrion Road, Dublin 4, D04 X2K5, Ireland are jointly responsible for this data processing (Art. 26 GDPR). The joint responsibility is limited exclusively to the collection of the data and its forwarding to Meta. The processing by Meta that takes place after the onward transfer is not part of the joint responsibility. The obligations incumbent on us have been jointly set out in a joint processing agreement. The wording of the agreement can be found under: https://www.facebook.com/legal/controller_addendum . According to this agreement, we are responsible for providing the privacy information when using the Meta tool and for the privacy-secure implementation of the tool on our website. Meta is responsible for the data security of Meta products. You can assert data subject rights (e.g., requests for information) regarding data processed by Facebook or Instagram directly with Meta. If you assert the data subject rights with us, we are obliged to forward them to Meta.

Data transmission to the US is based on the Standard Contractual Clauses (SCC) of the European Commission. Details can be found here: https://www.facebook.com/legal/EU_data_transfer_addendum and https://de-de.facebook.com/help/566994660333381.

In Meta’s Data Privacy Policies, you will find additional information about the protection of your privacy at: https://www.facebook.com/about/privacy/.

You also have the option to deactivate the remarketing function “Custom Audiences” in the ad settings section under https://www.facebook.com/ads/preferences/?entry_product=ad_settings_screen. To do this, you first have to log into Facebook.

If you do not have a Facebook or Instagram account, you can deactivate any user-based advertising by Meta on the website of the European Interactive Digital Advertising Alliance: http://www.youronlinechoices.com/de/praferenzmanagement/.

The company is certified in accordance with the “EU-US Data Privacy Framework” (DPF). The DPF is an agreement between the European Union and the US, which is intended to ensure compliance with European data protection standards for data processing in the US. Every company certified under the DPF is obliged to comply with these data protection standards. For more information, please contact the provider under the following link: https://www.dataprivacyframework.gov/participant/4452.

LinkedIn Insight Tag

This website uses the Insight tag from LinkedIn. The provider of this service is LinkedIn Ireland Unlimited Company ("LinkedIn"), Wilton Plaza, Wilton Place, Dublin 2, Ireland.

With the help of the LinkedIn Insight Tag, we receive information about visitors to our website. If a website visitor is registered with LinkedIn, we can, among other things, analyze the key professional data (e.g., career level, company size, country, location, industry and job title) of our website visitors and thus better tailor our site to the respective target groups. Furthermore, we can use LinkedIn Insight Tags to measure whether visitors to our websites make a purchase or take another action (conversion measurement). Conversion measurement can also be done across devices (e.g., PC to tablet). LinkedIn Insight Tag also offers a retargeting function that allows us to display targeted off-site advertising to visitors to our website, whereby, according to LinkedIn, no identification of the advertising addressee takes place.

LinkedIn itself also collects so-called log files (URL, referrer URL, IP address, device and browser properties and time of access). The IP addresses are shortened or, if they are used to reach LinkedIn members across devices, hashed (pseudonymized). The direct identifiers of LinkedIn members are deleted by LinkedIn after seven days. The remaining pseudonymized data is then deleted within 180 days.

The data collected by LinkedIn cannot be assigned to specific individuals by us as the website operator. LinkedIn will store the collected personal data of the website visitors on its servers in the USA and use them in the context of its own advertising measures. Further information on the handling of your personal data by Linkedin can be found here: https://www.linkedin.com/legal/privacy-policy#choices-oblig.

The use of the LinkedIn Insight Tag is based on your consent Art. 6 para. 1 lit. a DSGVO; the consent can be revoked at any time.

Objection to the use of LinkedIn Insight Tag

You can object to the analysis of usage behavior as well as targeted advertising by LinkedIn at the following link: https://www.linkedin.com/psettings/guest-controls/retargeting-opt-out.

Furthermore, LinkedIn members can control the use of their personal data for advertising purposes in the account settings. To avoid a link between data collected on our website by LinkedIn and your LinkedIn account, you must log out of your LinkedIn account before visiting our website.

Execution of a data processing agreement

In order to guarantee processing in compliance with data protection regulations, we have concluded a data processing agreement with LinkedIn.

Data transfer to the USA is based on the standard contractual clauses of the EU Commission. Details can be found here: and .

LinkedIn plug-in

This website uses functions of the LinkedIn network. The provider is LinkedIn Ireland Unlimited Company (LinkedIn), Wilton Plaza, Wilton Place, Dublin 2, Ireland.

Any time you access a page of this website, that contains the LinkedIn Plugin, a connection to LinkedIn’s servers is established. LinkedIn is notified that you have visited this website with your IP address. If you click on LinkedIn’s “Recommend” button and are logged into your LinkedIn account at the time, LinkedIn will be in a position to allocate your visit to this website to your user account. We have to point out that we as the provider of the websites do not have any knowledge of the content of the transferred data and its use by LinkedIn.

The use of the LinkedIn plug-in is based on your consent, Art. 6 para. 1 lit. a GDPR. Your consent may be revoked at any time.

Data transmission to the US is based on the Standard Contractual Clauses (SCC) of the European Commission. Details can be found here: https://www.linkedin.com/legal/l/dpa and https://www.linkedin.com/legal/l/eu-sccs.

For further information on this subject, please consult LinkedIn’s Data Privacy Declaration at: https://www.linkedin.com/legal/privacy-policy.

TikTok Pixel

We use the TikTok Pixel on our website. The TikTok Pixel is a TikTok Advertiser Tool of the two providers

TikTok Technology Limited, 10 Earlsfort Terrace, Dublin, D02 T380, Ireland, and
TikTok Information Technologies UK Limited, WeWork, 125 Kingsway, London, WC2B 6NH, United Kingdom (both are hereinafter jointly referred to as "TikTok").

The TikTok Pixel is a JavaScript code snippet that allows us to understand and track visitors' activity on our website. For this purpose, the Tiktok Pixel collects and processes information about visitors to our website or the devices they use (so-called event data).

Event data collected through the TikTok Pixel is used for targeting our advertisements and improving ad delivery and personalized advertising. For this purpose, the event data collected on our website by means of the TikTok Pixel is transmitted to TikTok.

In part, this event data is information stored in the terminal device you are using. In addition, cookies are also used via the TikTok Pixel, via which information is stored on your end device used. In addition, the TikTok Pixel enables automatic advanced matching. Through this, for example, your e-mail address or telephone number, which you provide when visiting our website, is converted by means of a hash function and the hashed information is transmitted to TikTok and matched with the data available at TikTok. Such storage of information by the TikTok Pixel, access to information already stored in your terminal device or the use of automatic advanced matching will only occur with your consent. The legal basis for the collection and transmission of personal data by us to TikTok is therefore Art. 6 para. 1 lit. a GDPR. You can revoke your consent at any time via our Consent Management Tool or delete the cookies.

This collection and transmission of Event Data is done by us and TikTok as joint controllers. We have entered into a joint controller processing agreement with TikTok, which sets forth the allocation of data protection obligations between us and TikTok. In this agreement, we and TikTok have agreed, among other things,

that we are responsible for providing you with all information pursuant to Art. 13, 14 of the GDPR regarding the joint processing of personal data;
that TikTok is responsible for enabling the rights of data subjects under Art. 15 to 20 of the GDPR with respect to personal data stored by TikTok after the joint processing.

You can access the agreement concluded between us and TikTok at https://ads.tiktok.com/i18n/official/policy/jurisdiction-specific-terms.

TikTok is the sole controller of the processing of the transmitted Event Data following the transmission. For more information about how TikTok processes personal data, including the legal basis on which TikTok relies and how you can exercise your rights against TikTok, please see TikTok's Data Policy at https://www.tiktok.com/legal/page/eea/privacy-policy/en.

Your rights

Information, deletion and correction

Within the framework of the applicable legal provisions, you have the right at any time to free information about your stored personal data, its origin and recipient and the purpose of the data processing and, if applicable, the right to correction or deletion of this data. For this purpose, as well as for further questions on the subject of personal data, you can contact us at any time at the address given in the imprint.

Right to restriction of processing

You have the right to request the restriction of the processing of your personal data. To do this, you can contact us at any time at the address given in the imprint. The right to restriction of processing exists in the following cases:

If you dispute the accuracy of your personal data stored by us, we usually need time to check this. For the duration of the verification, you have the right to request the restriction of the processing of your personal data.
If the processing of your personal data happened/is happening unlawfully, you can request the restriction of data processing instead of erasure.

If we no longer need your personal data, but you need it to exercise, defend or assert legal claims, you have the right to request restriction of the processing of your personal data instead of erasure.
If you have lodged an objection pursuant to Art. 21 para 1 GDPR, a balancing of your and our interests must be carried out. As long as it has not yet been determined whose interests prevail, you have the right to demand the restriction of the processing of your personal data.

If you have restricted the processing of your personal data, this data may – apart from being stored – only be processed with your consent or for the assertion, exercise or defence of legal claims or for the protection of the rights of another natural or legal person or for reasons of an important public interest of the European Union or a Member State.

Withdrawal of your consent to data processing

Many data processing operations are only possible with your explicit consent. You can revoke the consent you have already given at any time. The legality of the data processing carried out until the revocation remains unaffected by the revocation

Right to object to data collection in special cases and to direct marketing (Art. 21 GDPR)

IF DATA PROCESSING IS CARRIED OUT ON THE BASIS OF ART. 6 PARA. 1 LIT. E OR F GDPR, YOU HAVE THE RIGHT TO OBJECT TO THE PROCESSING OF YOUR PERSONAL DATA AT ANY TIME FOR REASONS ARISING FROM YOUR PARTICULAR SITUATION; THIS ALSO APPLIES TO PROFILING BASED ON THESE PROVISIONS. THE RESPECTIVE LEGAL BASIS ON WHICH PROCESSING IS BASED CAN BE FOUND IN THIS DATA PROTECTION DECLARATION. IF YOU OBJECT, WE WILL NO LONGER PROCESS YOUR PERSONAL DATA UNLESS WE CAN DEMONSTRATE COMPELLING LEGITIMATE GROUNDS FOR THE PROCESSING WHICH OVERRIDE YOUR INTERESTS, RIGHTS AND FREEDOMS, OR THE PROCESSING IS FOR THE PURPOSE OF ASSERTING, EXERCISING OR DEFENDING LEGAL CLAIMS (OBJECTION UNDER ARTICLE 21 PARA1 GDPR).

IF YOUR PERSONAL DATA ARE PROCESSED FOR THE PURPOSE OF DIRECT MARKETING, YOU HAVE THE RIGHT TO OBJECT AT ANY TIME TO THE PROCESSING OF PERSONAL DATA CONCERNING YOU FOR THE PURPOSE OF SUCH MARKETING; THIS ALSO APPLIES TO PROFILING INSOFAR AS IT IS RELATED TO SUCH DIRECT MARKETING. IF YOU OBJECT, YOUR PERSONAL DATA WILL SUBSEQUENTLY NO LONGER BE USED FOR THE PURPOSE OF DIRECT MARKETING (OBJECTION PURSUANT TO ARTICLE 21 PARA 2 GDPR).

Right of appeal to the competent supervisory authority

In the event of breaches of the GDPR, data subjects have a right of appeal to a supervisory authority, in particular in the Member State of their habitual residence, their place of work or the place of the alleged breach. The right of appeal is without prejudice to any other administrative or judicial remedy.

Right to data portability

You have the right to have data that we process automatically on the basis of your consent or in performance of a contract handed over to you or to a third party in a common, machine-readable format. If you request the direct transfer of the data to another person responsible, this will only be done insofar as it is technically feasible.

ADDITIVE+ LANDINGPAGE - Online Marketing e Landingpage

Oltre al nostro sito operiamo anche Landingpage ottimizzate per la vendita nell'ambito del online hotel marketing. Per l’elaborazione di richieste, prenotazioni, ordini, attivazioni, iscrizioni o l’invio di moduli di contatto sulle Landingpage e per la memorizzazione dei dati dei nostri utenti usiamo servizi cloud, sistemi CRM e software forniti da ADDITIVE Srl, 39011 Lana (BZ), Italia (“ADDITIVE”), la nostra agenzia di web marketing hotel. L’adeguatezza del livello di protezione dei dati risulta da accordi sull’elaborazione di dati con le imprese in questione.

Le nostre Landingpage utilizzano le funzioni di Google Analytics, un servizio di analisi web fornito da Google Inc. (“Google”). Google Analytics consente di analizzare l’utilizzo del sito web da parte degli utenti. Le informazioni sull’uso del sito vengono trasmesse a, e depositate presso i server di Google.

Gli indirizzi IP vengono registrati, ma immediatamente anonimizzati (ad esempio tramite la cancellazione degli ultimi 8 bit). In questo modo non è più possibile localizzare gli utenti in modo preciso.

Il rilevamento dei dati riferiti all'utilizzo dell’offerta online e il trattamento dei dati da parte di Google possono essere disattivati scaricando e installando il plugin per browser disponibile sul seguente sito: https://chrome.google.com/webstore/detail/google-analytics-opt-out/fllaojicojecljbmefodhfapmkghcbnh

ADDITIVE può prendere visione dei dati rilevati tramite Google Analytics. Questi dati non vengono utilizzati per altri servizi tranne che l’analisi sull’uso dei nostri siti web e per l’interpretazione delle nostre misure di marketing e di distribuzione.

Il nostro sito e le nostre Landingpage inoltre usano funzioni fornite da ADDITIVE per il rilevamento pluricanale sull’utilizzo dei nostri siti e per attuare misure di marketing e di distribuzione come ad esempio Landingpage, newsletter e presenze sui Social Media. Le informazioni sulle visite e sui moduli inviati sui nostri siti web vengono anche trasmesse ad ADDITIVE al fine di valutare e ottimizzare le nostre misure di marketing e vendita.

Il trattamento dei dati avviene in conformità con l’art. 6 comma 1 lett f (legittimo interesse) della GDPR.

Nel rispetto delle normative della GDPR (legittimo interesse) il nostro obiettivo è il miglioramento dei nostri prodotti e servizi e della nostra presenza web attraverso l’analisi dell’utilizzo del nostro sito e misure di marketing e di distribuzione.

Il nostro sito web e le nostre Landingpage inoltre usano le funzioni di remarketing di Google Inc. (“Google”) e di Meta Platforms Inc. (“Meta”). Meta e Google vengono notificati sul fatto che un utente abbia visitato il nostro sito. Ciò serve a fornire agli utenti del nostro sito e delle nostre Landingpage dei messaggi pubblicitari adatti ai loro interessi sulla piattaforma pubblicitaria di Google e nei Social Network Facebook e Instagram.

ADDITIVE+ MARKETING AUTOMATION - Direct Marketing

Per aumentare la fidelizzazione dei clienti e vendere servizi e prestazioni aggiuntive usiamo Hotel Marketing Automation software forniti da ADDITIVE Srl, 39011 Lana (BZ), Italia (“ADDITIVE”) nell'ambito di Marketing & Sales Automation per Hotel. I dati raccolti e elaborati a seguito di richieste, prenotazioni, ordini, attivazioni, iscrizioni o l’invio di moduli di contatto sul nostro sito vengono analizzati e usati per presentare agli utenti offerte automatizzate riguardanti i nostri servizi e le prestazioni aggiuntive. L’adeguatezza del livello di protezione dei dati risulta da accordi sull’elaborazione di dati.

L’utente può negare l’utilizzo dei suoi dati per questo scopo in qualsiasi momento tramite il link di disdetta nel rispettivo messaggio.

Il trattamento dei dati avviene in conformità con l’art. 6 comma 1 lett f (legittimo interesse) della GDPR.

Nel rispetto delle normative della GDPR (legittimo interesse) vorremmo evitare svantaggi nei confronti dei nostri concorrenti, migliorare la notorietà del nostro marchio e massimizzare il successo economico attraverso il miglior utilizzo possibile dei contatti acquisiti.

ADDITIVE+ NEWSLETTER

Sul nostro sito gli utenti hanno la possibilità di iscriversi alla nostra newsletter. A questo proposito sono necessari un indirizzo email valido e il consenso per l’invio della hotel marketing newsletter tramite ADDITIVE, il nostro partner di newsletter e e-mail marketing per hotel. Per fornire informazioni rilevanti inoltre, raccogliamo e trattiamo nel nostro hotel newsletter tooldati forniti volontariamente che riguardano interessi, nome, compleanno e regione/stato di provenienza.

Dopo l’avvenuta iscrizione, l’utente riceverà un’email contenente un link per confermare l’iscrizione.

L’abbonamento alla newsletter può essere cancellato in qualsiasi momento tramite il link di cancellazione nella newsletter.

Per l’elaborazione degli abbonamenti e l’invio delle newsletter agli indirizzi email degli utenti usiamo software forniti da ADDITIVE Srl, 39011 Lana (BZ), Italia (“ADDITIVE”). Tramite questi servizi e sistemi i dati degli utenti vengono, almeno in parte, trattati e memorizzati anche al di fuori dell’UE o dell’SEE. L’adeguatezza del livello di protezione dei dati risulta da accordi sull’elaborazione di dati.

ADDITIVE+ LANDING PAGE - marketing online e landing page

Oltre al nostro sito web, gestiamo anche landing page di vendita ottimizzate nell’ambito dell’Online Hotel Marketing. Per gestire la richiesta, la prenotazione, l’ordine, l’attivazione, la registrazione o altra trasmissione di un modulo su tale landing page e per salvare e conservare i dati, utilizziamo servizi cloud e sistemi CRM in commercio nonché il software di ADDITIVE GmbH, 39011 Lana (BZ), Italia (“ADDITIVE”), la nostra agenzia di marketing di supporto . Il livello adeguato di protezione dei dati è determinato dagli accordi per il trattamento dei dati, stipulati con le rispettive società.

Le nostre landing page utilizzano le funzioni del servizio di analisi web Google Analytics di Google Inc (“Google”). Google Analytics consente di analizzare l’utilizzo del sito web da parte degli utenti. Le informazioni generate sul comportamento dell’utente vengono trasferite al server del provider e ivi salvate.

Il suo indirizzo IP viene registrato ma immediatamente anonimizzato (ad es. cancellando gli ultimi 8 bit). In questo modo è possibile solo una localizzazione approssimativa. È possibile impedire la trasmissione a Google dei dati relativi al proprio utilizzo dell’offerta online e il trattamento di tali dati da parte di Google scaricando e installando il plug-in del browser disponibile al seguente link: https://chrome.google.com/webstore/detail/google-analytics-opt-out/fllaojicojecljbmefodhfapmkghcbnh.

ADDITIVE ha accesso ai dati raccolti da Google Analytics. Tali dati non vengono utilizzati per scopi diversi dall’analisi dell’uso dei nostri siti web e dalla valutazione delle nostre misure di marketing e di vendita.

I nostri siti web e le nostre landing page utilizzano anche funzioni ADDITIVE per la registrazione su più canali dell’utilizzo dei nostri siti web, nonché per operazioni di marketing e di vendita come landing page, newsletter e presenze sui social media. Le informazioni relative alle vostre visite e ai moduli inviati sui nostri siti web vengono trasmesse anche ad ADDITIVE per valutare e ottimizzare le nostre misure di marketing e di vendita.

Il trattamento dei dati avviene sulla base delle disposizioni di legge di cui all’art. 6, paragrafo 1, lett. f (legittimo interesse) del GDPR.

Il nostro interesse ai sensi del GDPR (interesse legittimo) è il miglioramento della nostra offerta e del nostro sito web attraverso l’analisi dell’utilizzo del nostro sito web e delle misure di vendita e marketing. Inoltre, le nostre landing page e il nostro sito web utilizzano funzioni di remarketing di Google Inc (“Google”) e Meta Platforms Inc. (“Meta”). A Meta e a Google viene comunicata la vostra visita del presente sito web. Queste funzioni vengono utilizzate per presentare annunci pubblicitari basati sugli interessi ai visitatori delle landing page nella rete pubblicitaria di Google o sui social Facebook e Instagram.

Il trattamento dei dati in relazione a queste funzioni di remarketing avviene sulla base delle disposizioni di legge di cui all’art. 6, paragrafo 1, lett. a (consenso) del GDPR.

L’utente sarà informato dell’utilizzo dei cookie per queste funzioni di remarketing da un banner quando fa visita alle nostre landing page. Continuando a utilizzare il sito web o facendo clic sul pulsante corrispondente, acconsente al suo utilizzo. È possibile revocare il consenso in qualsiasi momento richiamando la pagina dell’informativa sui cookie nella relativa landing page e rifiutando l’uso dei cookie nel banner che appare.

ADDITIVE+ MARKETING AUTOMATION - marketing diretto

Facciamo ricorso all’Hotel Marketing Automation Software di ADDITIVE GmbH, 39011 Lana (BZ), Italia (“ADDITIVE”) nell’ambito del marketing e dell’automazione delle vendite per gli hotel per aumentare la fidelizzazione dei clienti e vendere servizi e prestazioni aggiuntive. I dati che raccogliamo e trattiamo in relazione alla richiesta, prenotazione, ordine, attivazione, registrazione o altra trasmissione di un modulo sul sito web vengono analizzati e utilizzati per fornire automaticamente offerte di servizi e servizi aggiuntivi tramite ADDITIVE+ MARKETING AUTOMATION. Il livello adeguato di protezione dei dati è determinato dal contratto di elaborazione degli ordini stipulato.

L’utente può opporsi in qualsiasi momento all’utilizzo dei suoi dati per tale finalità attraverso il link di cancellazione presente nel rispettivo messaggio.

Il trattamento dei dati avviene sulla base delle disposizioni di legge di cui all’art. 6, paragrafo 1, lett. f (legittimo interesse) del GDPR.

Il nostro interesse ai sensi del GDPR (interesse legittimo) è evitare svantaggi rispetto ai nostri concorrenti, migliorare la conoscenza del nostro marchio e massimizzare il nostro successo economico sfruttando al meglio i contatti acquisiti.

ADDITIVE+ NEWSLETTER

È possibile iscriversi alla nostra newsletter tramite il nostro sito. A tal fine ci occorre un indirizzo e-mail e la dichiarazione di consenso a ricevere la newsletter dell’hotel tramite ADDITIVE GmbH, il nostro fornitore nel settore del marketing alberghiero digitale.

Al fine di fornire informazioni mirate, utilizziamo anche il nostro sistema di newsletter per raccogliere e trattare le informazioni fornite volontariamente su aree di interesse, nome, data di nascita e regione/paese di provenienza.

Non appena l’utente si registra alla newsletter, gli invieremo un’e-mail di conferma con un link per confermare la registrazione.

È possibile annullare l’iscrizione alla newsletter in qualsiasi momento tramite il link di annullamento dell’iscrizione presente nella newsletter.

Per gestire l’abbonamento e inviare la newsletter all’indirizzo e-mail dell’utente utilizziamo il software di ADDITIVE OHG, 39011 Lana (BZ), Italia (“ADDITIVE”). Mediante tali servizi e sistemi, i dati vengono trattati e conservati, almeno in parte, al di fuori dell’UE o dello SEE. Il livello adeguato di protezione dei dati è determinato dal contratto di elaborazione degli ordini stipulato.

Privacy Policy

An overview of data protection

General

Data collection on our website

Who is responsible for the data collection on this website?

How do we collect your data?

What do we use your data for?

Analytics and third-party tools

General information and mandatory information

Data protection

Notice concerning the party responsible for this website

SSL or TLS encryption

Data collection on our website

Cookies

Server log files

Contact form

vioma BOOKING - Online bookings and booking requests

Execution of a data processing agreement

vioma VOUCHER – Voucher sales and Voucher management

Execution of a data processing agreement

Registration on this website

Cookie consent

Revocation of your consent

Conclusion of a contract on commissioned processing

Google Web Fonts (local hosting)

OpenStreetMap - mapping service

Analytics and advertising

Usage of external tracking services

Google Analytics 4 (with Google-Signals)

Browser plug-in

Google Signals

Google Analytics E-Commerce-Tracking

Conclusion of an order processing contract

Google Tag Manager

Google Ads with conversion tracking

Meta Pixel

LinkedIn Insight Tag

Objection to the use of LinkedIn Insight Tag

Execution of a data processing agreement

LinkedIn plug-in

TikTok Pixel

Your rights

Information, deletion and correction

Right to restriction of processing

Withdrawal of your consent to data processing

Right to object to data collection in special cases and to direct marketing (Art. 21 GDPR)

Right of appeal to the competent supervisory authority

Right to data portability

ADDITIVE+ LANDINGPAGE - Online Marketing e Landingpage

ADDITIVE+ MARKETING AUTOMATION - Direct Marketing

ADDITIVE+ NEWSLETTER

ADDITIVE+ LANDING PAGE - marketing online e landing page

ADDITIVE+ MARKETING AUTOMATION - marketing diretto

ADDITIVE+ NEWSLETTER

Questo potrebbe interessarvi

Prenotazione

Richieste

Buoni regalo

Blog

Carriera

Informazioni utili